Effective from January 1, 2022.
Disputes will be handled by our customer service representative as outlined in this page. Our customer service will promptly correct any errors.
Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors.
Who has access to the information collected?
Our business procedures and internal security controls ensure that limited employees access customer information. Only our tax professionals access the information that they need to process your order or answer your tax questions. We collect information that customer's supply for no other purpose then self preparation of your tax return, guaranteed. We will not release your information to any external party except the IRS, the service bank or credit card company and rare case of a court order request. We strive to maintain up-to-date security standards designed to ensure our customers privacy.
Over the web we operate in a manner that will ensure your privacy is protected. Using SSL encryption that exceeds industry standards, provide clients with a highly encrypted SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a browser points to a secured domain, a secure sockets layer handshake authenticates the server and the client and establishes an encryption method and a unique session key. They can begin a secure session that guarantees message privacy and message integrity.
Our site is not designed or intended to, nor do they contain content for children, particularly children under 13 years of age. While we abide by the U.S. Children's Online Privacy Protection Act (COPPA) in that we do not solicit or collect identifiable personal information from children under 13 years old, we advise parents to participate in and be aware of the use of the Internet by their children.